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Stores (e-commerce)

Nuvemshop / Tiendanube

Connect a Nuvemshop (Tiendanube) store to Pidgely to sync customers, products, orders and abandoned checkouts and send order e-mails.

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  1. In Pidgely, open Stores → Nuvemshop → Connect.
  2. Sign in to your Nuvemshop admin if asked and accept the Pidgely app permissions (customers, orders and products, read only).
  3. You are back on the store page; the first import starts at once.

Pidgely registers its webhooks for orders, customers, products and checkouts automatically. Abandoned checkouts are synced and declared abandoned after an hour of inactivity (abandoned-cart e-mails come in a later release).

Uninstalling the app in Nuvemshop stops the sync; the store data is erased when Nuvemshop sends its privacy request, or when you click Disconnect in Pidgely.

Before going live with order e-mails, turn off the matching notifications in Nuvemshop → Settings → E-mails so customers don't receive two.